© Copyright Hetre 2017

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01962 733312

hetre@hetre.co.uk

 

GENERAL INFORMATION

When you use our store services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. As you use our services, we want you to be clear how we’re using information and the ways in which you can protect your privacy. This is important; we hope you will take time to read it carefully. Remember, you can find controls to manage your information and protect your privacy and security. We’ve tried to keep it as simple as possible.

RIGHT TO ACCESS, CORRECT AND DELETE DATA AND TO OBJECT TO DATA PROCESSING

Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. Hêtre makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. 

MANAGEMENT OF PERSONAL DATA

You can view or edit your personal data by contacting us. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our store by email, SMS, physical mail, and telephone. If you receive promotional email or SMS messages from us and would like to opt out, you can do so by following the directions in that message. 

INFORMATION WE COLLECT

Our store collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you sign up to our mailing list in-store or online. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. We also obtain data from third parties (including other companies). 

HOW WE USE YOUR INFORMATION

Our store uses the data we collect for two basic purposes: to operate our business and provide (including improving and personalizing) the services we offer and to send communications, including promotional communications. In carrying out these purposes, we combine data we collect through the various store services you use to give you a more seamless, consistent and personalized experience.

SHARING YOUR INFORMATION

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. .

DELETING YOUR INFORMATION

Please call us on 01962733312 or email us on hetre@hetre.co.uk